Global+Meetings

Global Meetings

Brainstorm Ideas for 1 hour weekly Global meeting.

Best Times and Days to hold meetings - time in EST please

Madiha-Thursday,10 am EST How about Tuesday ?

Rita - I can't make it for the meetings on Mondays and Thursdays because I have classes on those days at 12 EST and always have readings to go through before class starts. May we use another day, am available the other days of the week.

App: Whatsapp or other? -Hangout (chat+call option,messages stay unlike whatsapp where it has to be emailed)

Weekly Global chat reminder -Email

Weekly Global chat notes -Email -Docs

I presume with the current structure of Monday – Friday (with different topics) CGC seems very effective. Am assuming there can be a maximum of 3 clients on a particular call and this makes it possible to make the call more interactive on both ends. With 10x clients in the next five years, CGC will need to host at least 10 clients a day. The call scheduling will need streamlining, to give many clients the liberty of choosing their free days without being forced to other days when the preferred days are fully booked. During the call, requirements for the call procedures have to be modified in order to keep track of every client’s needs and not neglect any of the clients on the call. Integrated multimedia options will have to be used to engage all the clients on the call, including but not limited chat. The KAs can keep track of the written notes of their specific clients which are then summarized in the call summaries (with action points) they send to their clients. The KAs will have to work hand in hand with the CS Team (TL) for assistance to ensure all their clients’ needs are met, Steve can be kept in the loop for assistance and advice where necessary.
 * CGC vision in the next 5 years from now with 10x the clients (Rita). **